What Do I Do In An Emergency?
IF YOU NEED URGENT MEDICAL ATTENTION WHEN THIS SURGERY IS CLOSED, PLEASE TELEPHONE 111, FREE OF CHARGE.
Call 999 in the case of a genuine life-threatening emergency, such as chest pain, shortness of breath, unconsciousness or serious bleeding. Remember, there are many other services available should it not be a genuine emergency.
If you do need to call 999, try to stay calm and answer the call operator’s questions as best as you can. This will help them to establish what’s wrong and decide whether an ambulance is needed. The call operator will let you know when they have got all the information they need. In an emergency they can give you first aid instructions while help travels to the scene.
If you think you might need to call 999 for an ambulance but you’re not sure, dial 111. If they think you need an ambulance, they will immediately arrange for one to be sent to you – you won’t need to call 999 as well.
Please Click here to view the latest – East Midlands Ambulance Service ’#999 wise winter campaign’
If you need urgent medical advice during surgery hours, please phone the surgery on 08444 994 770 / 01332 574487. Please be prepared to give some information to the receptionist.
Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, dial 999 or go to your nearest accident and emergency which, for our patients, is now the Royal Derby Hospital.