Online Access Age 13 +
When you reach 13 years of age, it is felt that most people are able to make decisions about their own health. This doesn’t mean you have to, and we would very much encourage you to talk to your parents, guardian, or responsible adult in your life with any concern and to attend appointments with them.
However, to help protect your personal information, if you have already been signed up for an online account or text messaging (this may have been done by an adult for you from birth) you may want us to change this to your contact details or stop all access. If you would like to do this please contact the surgery and talk to one of our receptionists who will be happy to help you. This is to make sure that no-one else (like a parent or guardian) will know when you book an appointment unless you want them to. You can however leave everything the same as it is if you want. Should you wish to change access please contact the surgery.
When you are 16 online access and SMS reminders will automatically be stopped. We will remind you about a month before your birthday.
Online Access – Turning 16 years of age
To help protect your personal information, if you have already been signed up for an online account or text messaging this will be disabled on your 16th birthday. This is to make sure that no-one else (like a parent or guardian) will know when you book an appointment unless you want them to.
If you would like to still have access to text messaging and online services (so you can cancel appointments, update your personal details, look at your medical record and much more), you can pop into reception with something that confirms who you are (identification / ID) like a passport, letter from the bank / school or European Health Insurance or National Insurance card and tell us what telephone number and email address you would like us to send information to.
Please contact the surgery if you require any more information.