Domestic Abuse Support
What to do if you need urgent help through the 999 service but can’t speak
Please see below the silent solution guide which will ensure you get urgent help when you are unable to speak.
How to contact the 999 emergency services by text if you cannot make voice calls
Below is a guide which gives more information on the emergency SMS service.
National Centre for Domestic Violence
0207 186 8270
Derbyshire Domestic Abuse Services
If you or anyone you know is affected by domestic abuse contact the Derbyshire Domestic Abuse Support Line;
- Ring 08000 198 668
- Text 07534 617252
- Email derbyshiredahelpline@theelmfoundation.org.uk
Derbyshire Domestic Abuse Services Poster
Domestic Violence Helpline
0808 2000 247
Respect (Domestic Violence Helpline)
0808 802 4040
Men’s Advice Line
The Men’s Advice Line website has information and advice on what to do if you are being abused.
NSPCC helpline
0808 800 5000
Open 24/7.
Action on Elder Abuse
0808 808 8141
Monday to Friday 9am-5pm.
Mind helpline
0300 123 3393
Monday to Friday 9am-6pm.
Juno Women’s Aid
Juno Women’s Aid is a free confidential service to support women and children who have, or are, experiencing domestic abuse. The Juno Women’s Aid website offers information and advice, they also have a 24 hour helpline on 0808 800 0340.
National LGBT+ Domestic Abuse Helpline
0800 999 5428
SV2
SV2 support victims of sexual violence, they have help, support and online resources on the SV2 website.
They also have an advice line on 01773 746115 (open 7 days a week 8am to 5pm).
SV2 support all ages and genders.Childline
Childline have information on their website for children on domestic abuse and what to do if you feel unsafe at home.
Childline also has a support line on 0800 1111.
Victim support
0808 168 9111.
Open 24/7.
Samaritans
116 123
Open 24/7.
Bereavement support
We’re here to help you!
Grief is a natural response to the death of a loved one, and it affects people in different ways. There is no set amount of grief a person will feel, or time they will grieve for.
1 in 5 adults in the UK who were bereaved of a close family member said they wished they had more support.
Gov UK offers a step by step guide on what to do when someone dies.
The NHS choices website has videos where other people discuss their stories and how they dealt with grief, you may find it comforting to hear that you are not alone.
Information for the bereaved – Covid-19
Please see below a document from the UK government regarding information for the bereaved during Covid-19.
NHS Mood zone
This NHS choices article offers support on coping with grief, what you can do to overcome your grief and other people’s stories of grief.
NHS choices have another article on dealing with grief and loss.
The Compassionate Friends
“TCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – we are here to help.”
TCF offer online support, a telephone helpline, your loss section, resources and supportive events.
They also have local services, and there is a support group in Long Eaton. If you are interested in joining you can contact the group via a form on the website.
You can visit the Compassionate Friends website for support or call the helpline on 0345 123 2304.
Cruse Bereavement Care
Cruse offer support, advice and information to children, young people and adults when someone dies. They provide face to face, telephone, email and website support.
Cruse work with British Red Cross and the Co-op to provide More Than Words groups, designed to promote inclusion and reduce feelings of loneliness. You can get in contact with their Nottinghamshire More than Words group on 0115 924 4404 or email nottinghamshire@cruse.org.uk.
You can call their national helpline on 0808 808 1677, or use the Cruse website to get support and hear other people’s experiences and stories.
Cruse bereavement care also has a service for young people called Hope Again, this allows young people and families to share their experiences of grief and support each other via blogs and videos. To find out more go to the Hope Again website.
Macmillan cancer support
The Macmillan website has information on how to cope with bereavement. There are sections on how grief can affect you and what might help you in this difficult time.
Loss of a Partner
The loss of a partner can be particularly hard; you might find you have to make a lot of serious decisions e.g. funeral arrangements and finances. You may also have to inform children and other family members.
This loss can sometimes be worse if your partner dies at a young age.
Widowed and young (WAY)
WAY is a charity that provides support to men and women under the age of 50 when their partner has died.
WAY is a peer led support group run by volunteers who have been in similar situations themselves, therefore can relate and offer advice based on their own experiences. Its members have a 24 hour chatroom on the website; a 24 hour helpline and hold regular social events. For more information you can visit the Widowed and young website.
Although WAY is a group for under 50’s, they have another service called WAY up for people who have been widowed after their 51st birthdays. You can visit the WAY up website for more details on the group.
Loss of a child
The loss of a child can be particularly distressing. No matter the age of the child you may feel a sense of injustice of what they did not get to do and you may feel responsible for the child’s death – although it is not your fault.
Child Bereavement UK
Child Bereavement supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.
Contact them on their Helpline: 0800 02 888 40 or email support@childbereavementuk.org. Find out more about Child Bereavement UK on their website.
The Lullaby Trust
The Lullaby Trust offers advice to anyone affected by the sudden loss of a baby or young child. They have a bereavement support helpline on 0808 802 6868.
They also offer a discussion forum that can be found on the website, a care of next infant service (this supports parents before and after the birth of a new baby, which they may be worried about if they have lost a child previously) and befriender’s services so you can talk to others in your situation.
Find out more about online support available on the Lullaby Trust website.
Loss due to suicide
Each year around 6,000 families are affected by suicide. Coping with bereavement after suicide can be more difficult than dealing with other types of loss as it can cause a wider range of emotions including guilt, anger, shame, feelings of rejection, sadness and fear. You may be finding it hard to come to terms with the death as it may be a shock.
Through such a difficult and confusing time there is support available.
Survivors of Bereavement by Suicide
Survivors of Bereavement by Suicide are a charity who focuses on helping people cope with bereavement by suicide.
“We exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.”
They offer a helpline on 0300 111 5056, open 9am to 9pm Monday to Friday. Alternatively they have an email service (sobs.support@hotmail.com) where you can talk to someone who has also been bereaved by suicide; however you may not receive an immediate response. For more information on this service, go to the survivors of bereavement by suicide website.
They also have local support groups, with one locally in Ilkeston. For more information on this you can contact Eric on 0115 944 1117 (9am-5pm) or email admin@uksobs.org..
Papyrus
Papyrus is a service aimed for children; they offer support and advice for young people having lost someone to suicide, someone with thoughts of suicide or if they are worried about someone else who may be considering suicide.
You can visit the Papyrus website for access to these support services and information.
Loss of a Parent
No matter what age you are when your parent dies, the loss and grief you feel can be significant, as they have been such a big influence on your life.
Child Bereavement UK
Child Bereavement UK also offer support for young people experiencing grief themselves through the loss of a parent.
You can email support@childbereavementuk.org or call on 0800 02 888 40. They can help you to find support and have a young people’s advisory group. Check out the child bereavement UK website where other children share their own experiences of grief and offer support to each other.
Loss of someone you care for
After losing someone you cared for, especially if a lot of your time was spent caring for them, it can make your life feel empty.
Carers UK
Carers UK have an article on coping with bereavement as a carer, which gives you advice on how to handle your loss.
NHS Website
The NHS Website also has a useful article on end of life care, what you can expect and planning for the future.
This page can also be used by someone who has a terminal illness and is approaching the end of their life.
Support for carers
We’re here to help you!
Our pledge
Erewash Health Partnership is committed to the Derbyshire Carers Association GP Carers Pledge:
-
- Maintain a Carers register within the practice
- Ensure there is good quality and accessible information available for Carers
- Invite Carers for an annual flu vaccination
- Improve the way that Carers are identified, supported and signposted
- Nominate a Carers Champion who will be a point of contact for identifying and promoting carer support in the practice
For more information on the Carers Pledge please go to Carers Pledge (derbyshirecarers.co.uk)
Covid-19 Support for Carers
Derbyshire Carers Association have released guidance on what to do if you are a carer or you are concerned about a carer during the Covid-19 crisis. Please see the poster below for more information.
Are you a carer?
A carer is someone who cares, unpaid for a friend or family member who is dependent on you due to an illness, disability, mental health problem/s or addiction. Often people do not realise they are a carer.
If you are a carer, you have rights to financial help. This includes;
A carer’s allowance
This is the main state benefit for carers. You have to care for someone over 35 hours per week to be eligible for this, and you may not be eligible if you earn over £64.40 in other benefits.
Carer’s credit
This is a national insurance contribution. It ensures you still get social benefits e.g. a state pension even though there are gaps in your NI records. You can be eligible for this if you care for over 20 hours a week and don’t receive a carer’s allowance.
A carer’s personal budget
This is an amount of money paid directly to you to support you in your caring role. A carer personal budget can be approved in a carer’s assessment (see info below), if a carer is over 18 and eligible by national standards. It is issued by Derbyshire Carers Association, for more information visit the Carers in Derbyshire website.
For more information on financial support for carers visit the GOV.uk website or you can use the benefits calculator on the gov.uk website, to find out what benefits you are eligible for.
It is important to note that it doesn’t mean you are not a carer just because you aren’t eligible for financial support.
As a carer you have the right to receive a carer’s assessment.
How can I get an assessment?
To get a carer assessment you can call Derbyshire Carers Association on 01773 833833, they carry out the assessment on behalf of Derbyshire County Council Or you can complete the Carers Emergency Form Card online; through this you can arrange emergency plans as well as arranging a carer’s assessment.
What to expect…
Someone from the Derbyshire Carers Association will arrange to meet with you; they will ask you how you are coping with caring. This includes your mental and physical health, as well as your relationships, work and free time.
The assessments usually take place face to face and last around an hour, however sometimes they are carried out over the phone or online.
For more information on carer’s assessments, please click here.
What if I don’t qualify?
If you do not qualify your council should give you advice on where to get support in your community. (There is also information on this below).
If you disagree with the result of your assessment or how it was conducted, Derbyshire County Council advices you to speak to your assessor.
Other support for carers
Please see the posters below for information on support that is available to you in the local area.
Derbyshire Care Services Directory
The Care Services Directory gives useful information on paying for care, types of care and information for carers in Derbyshire.
To view the directory please click on the link below;
Carers UK
A national organisation that provides advice and information, connects carers and innovates to find new ways to reach and support carers.
They have a helpline on 0808 808 7777.
Or you can visit the Carers UK website to find advice and information.
Derbyshire Carers Association
DCA works in partnership with Derbyshire County Council. They offer various forms of support for adult carers including; information and advice, carer’s assessments and peer support/ carer support groups.
To find out what other services they offer visit the Derbyshire Carers Association website or give them a call on 01773 833833.
A list of local support groups for Erewash can be found on Derbyshire Carers website.
Carers Trust East Midlands
Carers Trust East Midlands offer a Nottinghamshire Carers Hub which offers personalised information and support along with free training etc. and carers respite services.
You can visit the Carers Trust website for more information or call Carers Trust on 0115 9628920.
Carers in Derbyshire
Carers in Derbyshire offer lots of useful information on their website e.g. information on carers rights. Including a carer’s directory which list organisations that can help and support you e.g. respite services.
They also have a crisis page which will direct you to a list of emergency numbers.
Visit Carers in Derbyshire website, or contact them on their online form.
Carers Coffee Mornings
This is a place for unpaid carers to get together and have a coffee and a chat, this has been a very successful event with some carers who attend being in regular contact now.
When? Every last Thursday of the month at 10am till 11.30am
Where? Littlewick Medical Centre, the Seminar Room.
Open to all not just patients of Littlewick, Derbyshire Carers Association attend all of the coffee mornings so are available for any questions or advice.
Young carers
A child carer is any child, no matter what background, that cares for a family member or guardian e.g. their mother. They might be the sole carer for that person or they may just help out, but they do not class themselves as a carer. It is estimated that there are 700,000 young carers in the UK, with the average age of a young carer being 11.
If this sounds like you, please find the support services below.
NHS Article
This NHS article gives advice on what to do if you’re a young carer.
Carers Trust
Carers Trust have put together a young carer’s guide that can be accessed on their website. It includes information on the different carer’s assessments for young carers, your rights as a young carer and where to get information and support. Learn more about Carers Trust on their website.
Derbyshire Young Carers Service
This service is part of Derbyshire Carers Association.
It offers an assessment so they can appropriately meet the needs of each young carer. They offer support such as; one to one support, information/ support, activities and peer support.
Visit the Derbyshire Young Carers Service website, where it gives more information on how to refer yourself, a family member or a friend to the service.
Carers in Derbyshire
Carers in Derbyshire have a young carer service where you can get advice and find out what support is available to you. They have information on the Derbyshire young carers steering group and share stories from other young carers. Visit the Carers in Derbyshire website for more information.
ChildLine
ChildLine have a page which gives advice to young carers on what they can do i.e. telling school, contacting local social services etc. You can find this information on the ChildLine website.
Or you can call the ChildLine helpline on 0800 1111 if you need urgent support.
Breaks for carers
Carer’s breaks are intended so that you can focus on your own health and wellbeing for a while. It can help you cope with other responsibilities that you might have such as shopping and housework. It could also be regular replacement overnight care so that you can catch up on sleep.
Breaks could be provided in the form of a sitting service, befriending scheme, homecare agency, live in help or even employing another carer. Your friends and family could also help you when you need a break.
This NHS webpage gives you further information on carer’s breaks and rest bite care.
Carers Trust East Midlands
This service offers flexible respite options, offering support in emergencies or for one off occasions.
Please visit their website for more information on this or call 0115 824 8824, or can email them on hub@carerstrustem.org.
Cancer support
We’re here to help you!
One in two people in the UK will develop cancer at some point in their lives, according to research by Cancer Research UK. There are over 200 different types of cancer.
If you, a family member or friend are currently fighting cancer, we’re here to support you through this difficult time.
Health and Wellbeing event for those affected by cancer
UHDB are very pleased and excited to announce that they will be delivering the December Health and Wellbeing event for those affected by cancer live via Zoom on Wednesday 16th December, 10:00am – 12:30pm.
The event will be hosted by UHBD partners at Derby County and Burton Albion Community Trusts.
Guest speakers will be delivering sessions on;
- Wake and Shake (PA)
- Healthy Eating
- Late Effects of Radiotherapy
- Finance and Benefits
- Active Recovery
- After the treatment finishes then what?
To sign up go to derbycountycommunitytrust.com/active-recovery
Macmillan Cancer Support
Macmillan is a national organisation that supports people through the tough battle with cancer, and makes sure no one goes through it alone.
They can offer you information and support via their helpline or local centres, local volunteers who can offer support and they can help you with any finance issues that may occur due to cancer.
Macmillan has free information leaflets and posters which can be downloaded from their website. To check this out view MacMillan’s website, their website also gives you information on local support groups you can attend.
To get in contact with Macmillan through their helpline, please call 0808 808 00 00 Monday to Friday 9am-8pm.
Macmillan Self-management Hope Programme
We would like to recommend this free online course run by Macmillan called the Hope programme for people who have or have had a cancer diagnosis. It can give you the skills you need to cope in difficult times and find hope. There is also a forum where you can chat online to other people in similar circumstances doing the course at the same time. You can sign up for the course starting on 4/5/20 or 1/6/20. You just need internet access and two hours a week to commit to it. Please click on the poster below for further information.
Macmillan Self-management Hope Programme
Treetops Hospice
Treetops hospice is a charity that provides free day care and homecare for people with cancer. Day care is available every week day; homecare operates 7 days a week. Complementary therapies are available including carer and bereavement support.
You can visit the Treetops website for more information.
Or you can call 0115 949 1264 to get in contact with them.
Cancer Journey Support Group
Cancer journey is a support group for anyone who is or has been affected by cancer, they aim to aid the well-being of those who have had or have cancer. The group exchanges experiences and provides support for each other; they provide information, speakers and therapies at their groups.
When? The first Monday of the month (except bank holidays) at 7pm.
Where? The Village Hotel in Chilwell (NG9 6DL).
If you are interested in attending just go along to the next meeting, or you can email tashbowen@hotmail.co.uk for more information. You can also find them on Facebook @cancerjourneynottingham.
Rainbows Children’s Hospice
Rainbows provide hospice care for children and young people ages 0-30 with life limiting and life threatening conditions, and support their families across the East Midlands.
The team at rainbows help to relieve symptoms, improve quality of life, and care for children at the end of life and support parents and siblings through bereavement.
Visit the Rainbows website for more information or call them on 01509 638 000.
Teenage Cancer Trust
The Teenage Cancer Trust has a unit at the Queens Medical Centre in Nottingham, designed for 13-18 year olds fighting cancer. There are 3 Teenage Cancer Trust funded staff at the unit including a Lead Nurse, a Youth Support Coordinator and a Complementary Therapist. They work alongside the NHS staff.
They ensure the best quality of care is provided and want to treat the patient firstly as a young person and secondly as a cancer patient. The unit includes a social space with TV, DVD and gaming facilities etc. and has 5 inpatient beds.
Teenage Cancer Trust also has helpful information on its website to support you e.g. ‘A Young Persons Guide to Cancer’, to find out more check out the Teenage Cancer Trust website.
Or you can call/ email the Supporter Care Team on 0207 612 0370 or hello@teenagecancertrust.org, Monday to Friday 9am-5.30pm.
Dementia Support
We’re here to help you!
Dementia is a group of related symptoms associated with an ongoing decline of brain functioning. This can include problems with;
- Memory loss
- Thinking speed
- Mental sharpness and quickness
- Language
- Understanding
- Judgement
- Mood
- Movement
- Difficulties carrying out daily activities
If these sounds like you and you have not been diagnosed with dementia already, talk to one of our GP’s.
There is support available for you if you, a family member, or a friend has dementia.
Matinée Outreach Project for Isolated People Living with Dementia
As we head into Winter, why not try something creative and new from the safety of your own home?
Do you live with dementia, or care for someone living with dementia?
Have you felt socially isolated and not comfortable using online technologies?
Have you been frustrated over lockdown by the lack of activities you can do, and missed learning and trying new things?
Matinée Outreach is an arts-based project for people living with dementia (and their carers) who are isolated by Covid19 and not comfortable with online activities. Using the phone and post you will have 1:1 sessions with a professional artist exploring a range of activities e.g. stories, creative writing, craft activities, creative conversations, and trying new things out.
Our artists are both experienced in working alongside people living with dementia and are looking forward to working creatively and flexibly with you via telephone and post.
There are a limited number of places available on the Matinée Outreach project, so if you are interested please get in touch now. Contact Frances Watt on 07449 732322 or email admin@matineederbyshire.org.uk.
Derbyshire Dementia Support Service Covid-19 Update
The Derbyshire Dementia Support Service are still supporting people living with dementia and their carers during the COVID-19 crisis.
To see how they can support you please click on the update below;
Derbyshire Dementia Support Service Covid-19 Update
Age UK
Age UK’s website gives useful information on living well with dementia, planning for the future and caring for dementia.
Visit the Age UK website for more information on these topics.
Long Eaton Memory Café and Activity Group
This service is provided by the Alzheimer’s Society, it’s an opportunity to have a chat with people who have also been affected by Dementia in a relaxed and friendly environment. There are often talks from a variety of local services promoting safety and well-being.
When? The third Friday of every month, 2pm to 4pm.
Where? St Johns Church, Canal Street, Long Eaton, NG10 4GA, Nottingham.
For more information call 01332 208845 or email derbyshire@alzheimers.org.uk.
Talking Point
This is an online community provided by Alzheimer’s Society for anyone who is affected by dementia; you can access this support and share experiences 24 hours a day, 7 days a week.
To access this online community, visit the Talking Point website.
Memory Café
Memory Cafés are held in the Erewash area for people with dementia to engage in activities, gain support from their peers and find out information on local services that can help them.
Groups are held at:
LOCATION? | WHEN? | WHERE? |
---|---|---|
Breaston | Fourth Thursday of the month. 1.30pm-3.30pm. | Methodist Church Hall, Blind Lane, Breaston, DE72 3DX. |
Ilkeston | Second Friday of the month. 2pm-4pm. | Arena Church, 1 Rutland Street, Ilkeston, DE7 8DG. |
Long Eaton | Fourth Friday of the month. 2pm-4pm. | St Mary’s Church, Wilsthorpe Road, Long Eaton, NG10 3JW |
Singing for the Brain
LOCATION? | WHEN? | WHERE? |
---|---|---|
Long Eaton | Second Wednesday of the month 10am-12noon | Erewash Voluntary Action, Granville Avenue, Long Eaton, NG10 4HD |
Ilkeston | Fourth Wednesday of the month 11am-1pm | Arena Church, 1 Rutland Street, Ilkeston, DE7 8DG |
Alzheimer’s Society Carers Support Group
Alzheimer’s Society Carers Support Group is on the second Thursday of the month at Trinity Church Long Eaton from 2.00 – 4.00 pm.
This group is ONLY for people living with dementia and their carer, people wanting to attend must call the Alzheimer’s Society office first – Tel: 01332 208845
Dates in 2019 as follows: 11 July, 8 August and 12 September
Midway Day Hospital (Ilkeston)
Midway Day Hospital provides psychotherapeutic therapy and assessments for people over the age of 65 living with functional mental health issues.
They have a ‘Living Well Programme’ which is offered to all people with a recent diagnosis of dementia, in the early stages of the condition. The programme is educational, aiming to provide practical advice and support, for you and your carer.
They also hold ‘Dementia Question and Answer Evenings’ which are held bi-monthly at the Midway Day Hospital, they are intended for anyone diagnosed with dementia, their Carers and also anyone with an interest in the condition. A team of professionals attend the question and answer evenings and can answer any questions you might have and provide support to you.
Contact them on 0115 907 1440 for more information.
Dementia Palliative Care Team
The Dementia Palliative Care Team provide support for people with advanced dementia and palliative care needs (and their carers) across Derbyshire.
For more information please click on the poster below.
Mental Health Support Package
We’re here to help you!
Around 1 in 4 adults in the UK are affected by a mental health problem each year.
If you or someone you know is suffering with a mental health issue, it is vital that the right support is given to help you/them.
Below are a list of charities and organisations that are experts in mental health and will be able to support you through the issue, no matter how big or small.
Covid-19
Covid-19: guidance for the public on mental health and wellbeing
Mental health support in Derby and Derbyshire for children, young people, parents and carers
For a broad range of advice, support and information on emotional wellbeing and mental health, please visit: https://joinedupcarederbyshire.co.uk/public-info-covid-19/your-wellbeing-during-pandemic
The Samaritans
If you are having thoughts of self-harm or suicide The Samaritans can be contacted 24 hours a day, 7 days a week on telephone 116 123 or contact Samaritans online https://www.samaritans.org/
NHS Mood zone
You can check out the NHS mood zone for tips and advice on your mental health, other people’s stories, self-help and treatment.
If you need urgent help the NHS website has a list of mental health helplines that you can call for support and advice.
NHS
Please see useful links from the NHS website below.
Tips and advice when feeling anxious
Advice for if you are having trouble sleeping
Derby & Derbyshire Emotional Health and Wellbeing website
The emotional health and wellbeing website has lots of useful information to support you and your emotional wellbeing, the website contains local and national links and resources are updated regularly.
Mind
Mind is a mental health charity who provides advice and support to anyone suffering a mental health illness. They campaign to improve services, raise awareness and promote understanding. Mind wants to ensure no one goes through a mental health problem alone.
You can contact them via the Mind website or on the mind information line 0300 123 3393. Alternatively if you need urgent help press the yellow “I need urgent help” button located at the top of the page on their website.
Derbyshire Mental Health Support Line
If you want to talk to someone about your emotional wellbeing the Derbyshire Mental Health support line is on 0800 028 0077 (7 days a week, 24hrs a day). It’s staffed by mental health professionals and is for all ages.
Talking Mental Health Derbyshire
“Talking Mental Health Derbyshire is a service provided by the NHS offering a range of talking therapies for people experiencing common psychological difficulties such as those feeling anxious, low and depressed.”
You can visit the Talking Mental Health website for more information on the services they offer. Alternatively you can contact them on 0300 123 0542 (Monday to Friday – 9am-5pm) dhcft.talking@nhs.net.

If it’s time to talk, we’re here to listen.
The Derbyshire recovery partnership
This consists of 2 services;
The Derbyshire recovery partnership –
Derbyshire Recovery Partnership provides help and support for those with alcohol and drug problems. They can help you to either stop or gain control of your use and to start to build positive relationships for you, your family and your community.
View the Derbyshire Recovery Partnership website to find out more, Otherwise you can contact them on 01246 206514 or 0845 308 4010.
And
Stand to –
Stand to are an alcohol and drug misuse service designed specifically for ex-forces members in Derbyshire.
“At STAND TO our dedicated, experienced and highly trained staff, volunteers and peer mentors (most of whom themselves are ex- forces), have a particular awareness of the issues veterans and their families may experience.
We acknowledge, understand and appreciate the sacrifices that ex-forces personnel and their families have made.
We also understand some of the challenges individuals may face in admitting alcohol is a problem and the conflict often felt in asking for support”
Go to the STAND TO website to find out more, or call them on either 01246 206514 or 0845 308 4010.
VitaMinds
VitaMinds is your local NHS talking therapies service, known as IAPT (Improving Access to Psychological Therapies). It is a free service. Please see the leaflet below for more information.
VitaMinds NHS Talking Therapies Service
Oasis – Time to Talk
Time to Talk is a self-help group open for members of the community who are struggling with their mental health. They offer a friendly, safe place to talk and listening support.
When? Every Tuesday 11am to 1pm
Where? Infusion Coffee House in Long Eaton
Contact them on 0115 9460463 to find out more.
YoungMinds
YoungMinds are the UK’s leading charity for supporting children through mental health problems. Their vision is to lead the fight for a future where all young minds will be supported and empowered.
They also offer support for parents on how to support their child through mental health difficulties.
If you think YoungMinds could help you visit the YoungMinds website for helpful information and support.
You can also contact them on their parents helpline 0808 802 5544, or on the YoungMinds crisis messenger service by texting YM to 85258.
Derbyshire Recovery and Peer Support Service
This is a local service that offers advice and information on mental illness, one to one staff support, telephone support, recovery education and social activities in the local community. This is a safe place to talk whilst also encouraging you to be involved in the local community to help you regain positive mental health.
The service is open to anyone over the age of 18 living in Erewash and the South Derbyshire area. Find out more by going to Derbyshire Recovery and Peer Support Service website.
You can Email DerbyshireRecoveryPeerSupportService@rethink.org or call them on 01773 734989 to refer yourself, this service is open 9-5 Monday to Friday. Or you can use their webchat option, to use this go to think ‘Rethink’ website to start a conversation.
Mental Health Enablement Service – Derbyshire County Council
This is a free new service offered by the Mental Health Care Direct team at Derbyshire County Council. It aims to help those suffering with mental health issues gain and develop skills they need to improve their quality of life.
People receiving the service are supported by an enablement worker; they can help them to gain confidence in completing daily tasks such as shopping, cooking etc. People can also be supported to join educational or training classes. But the service cannot provide personal care or medicine administration.
To use the service you must be a resident of Derbyshire (excluding Derby City) and be of working age.
They offer an information leaflet about the Mental Health Enablement Service, with more information on this service and how to get in contact with them.
Bipolar Support Group
Derbyshire Recovery and Peer Support service are starting a peer led support group for anyone with bipolar to meet others, share self management techniques and help each other stay well.
The group is starting on 8th April 2019 and will continue to be on every Monday from 1.30pm till 2.30pm. It will be held at Ilkeston Library, Market St, Ilkeston, DE7 5 RN.
For more information please contact 01773 734989.
Insight Talking Therapies
If you are going through a difficult time and find yourself struggling to cope, insight healthcare are here to help you.
Insight talking therapies offer a free, confidential service. The service is commissioned by the NHS, and it is available for anyone residing in Derbyshire who is over the age of 16.
You can self refer to this service using the Insight website, by calling 0300 555 5582, or by emailing east.midlands@insighthealthcare.org.
Trent Psychological Therapies Service (PTS)
Feeling stressed, anxious or low?
Trent PTS provide quick and easy access to a range of psychological therapies. Their service is free of charge.
For more information on what Trent PTS could help you with, please click on the leaflet below.
Qwell
Qwell is a FREE online Mental Health and Wellbeing service commissioned by NHS Derby and
Derbyshire CCG for parents and carers of young people under the age of 18 that requires no formal referral, instead only requiring you to set up an account on the website.
Available 365 days of the year via mobile, tablet and desktop devices from 12 noon to 10pm Monday-Friday and 6pm-10pm at weekends, the service provides access to accredited counselling support, peer support via online forums and relevant articles detailing a variety of topics.
To sign up, please visit www.qwell.io/
Kooth
Kooth is a FREE online Mental Health and Wellbeing service commissioned by Derby and Derbyshire CCG for children and young people in Derby and Derbyshire that requires no formal referral, instead only requiring you to set up an account on the website.
Available 365 days of the year via mobile, tablet and desktop devices from 12 noon to 10pm Monday-Friday and 6pm-10pm at weekends, the service provides access to accredited counselling support, peer support via online forums and relevant articles detailing a variety of topics.
To sign up, please visit www.kooth.com/
First Steps ED
First Steps provide support for anyone who is affected by an eating disorder including family members, carers and parents.
First steps provide a service that is empathetic and non-judgemental and aim to raise awareness of eating disorders.
The First Steps ED website offers detailed information on how you can get support if you are affected by an eating disorder, including information on their counselling service and online befriending service.
To contact First Steps you can visit their website, email them on info@firststepsed.co.uk, or alternatively call them on 01332 367571.
Beat Eating Disorders
Beat provide in depth information about Eating Disorders, recovery information and support services available on the Beat website.
Beat also have helplines you can call;
Helpline – 0808 801 0677
Youthline – 0808 801 0711
Studentline – 0808 801 0811
Alternatively you can contact their email support lines.
Beat Adult email support:
help@beateatingdisorders.org.uk
Beat Studentline email support:
studentline@beateatingdisorders.org.uk
Beat Youthline email support:
fyp@beateatingdisorders.org.uk
If you contact Beat through either of their helplines you will speak to a trained support worker who will be experienced in talking to people in a similar situation to you.
The helplines are a safe place for you to talk to someone about how you’re feeling, find out more about eating disorders and explore options for help with eating disorders.
Useful Apps
Catch It App – Learn how to manage feelings like anxiety and depression with Catch It. The app will teach you how to look at problems in a different way, turn negative thoughts into positive ones and improve your mental wellbeing.
Clear fear App – This app is designed for people experiencing anxiety, to learn to reduce the physical responses to threat as well as changing thoughts and behaviours and releasing emotions.
Thrive App – Thrive helps you prevent and manage stress, anxiety and related conditions. The game based app can be used to relax before a stressful situation or on a more regular basis to help you live a happier, more stress-free life.
Headspace App – This is a guided meditation app designed to reduce stress and encourage better sleep.
Cove App – Create music to capture your mood and express how you feel with the Cove app. Instead of words, create music to reflect emotions like joy, sadness, calm and anger. You can store your music in a personal journal, or send them to someone and let the music do the talking.
QuietKit App – “Decrease stress and increase focus with our simple guided meditation for beginners.”
Breathe2Relax App – “Breathe2Relax is an app for all mobile devices that teaches a skill called “diaphragmatic breathing” to help users feel more relaxed.”
Pzizz App – The Pzizz app helps you quickly calm your mind, fall asleep fast, stay asleep, and wake up refreshed.
#StayAlive App – An app for those at risk of suicide and those worried about someone.
Cough, Cold, Earache, Sore Throat
Children: ‘When Should I Worry?’ is a booklet developed by researchers at Cardiff University. It provides information for parents about the management of respiratory tract infections (coughs, colds, sore throats, and ear aches) in children
Adults: Get Well Soon Without Antibiotics – information in English ਪੰਜਾਬੀ پنجابی Español हिंदी اردو ગુજરાતી Polski Français
and other languages
NHS Shared Decision Making Tools
can help you and your doctor decide on the best treatment for:-
- Acne
- Carpal Tunnel
- COPD – Chronic Obstructive Pulmonary Disease
- Depression
- Diabetes
- Gallstones
- Glue Ear
- Heavy Menstrual Bleeding
- High Blood Pressure
- High Cholesterol
- Lower Urinary Tract Symptoms
- Multiple Sclerosis
- Obesity
- Osteoarthritis
- Prostate Specific Antigen (PSA) Testing
- Recurrent Sore Throat
- Rheumatoid Arthritis
- Stable Angina
- Stroke Prevention for Atrial Fibrillation or Atrial Flutter
and many other conditions
Ottawa Hospital, Canada provides a search facility of its database of patient decision aids
Expert Patients Programme
Mental and Emotional Health
The Royal College of Psychiatrists provides comprehensive health information in English ਪੰਜਾਬੀ پنجابی Español हिंदी اردو ગુજરાતી Polski Français
and other languages
streetlife.com offers a way to connect with your local community, to exchange information and to provide mutual help and support
The Five Ways To Wellbeing are the result of research by the New Economics Forum that set out five key life areas most people need to focus on in order to feel well and healthy. A checklist you might use to discover if you have the right balance?
End-Of-Life
Taking the approach that dying is a natural stage in our lives, the Dying Coalition offers a range of leaflets, films and other resources to support you and your family
https://vimeo.com/23310286
Diabetes
Information & Videos from the Canadian Diabetes Association and the British Diabetic Association on healthy eating and diabetes management
In English ਪੰਜਾਬੀ پنجابی Español हिंदी اردو ગુજરાતી Polski Français and other languages
The Sound Doctor video: ‘Diabetes – Getting Started with Self Management’ is displayed above
The Sound Doctor provides a comprehensive range of free and for-purchase healthcare videos which can be helpful to patients and their families
Diabetes UK has produced a précis of different types of diet approaches which fit with modern thinking around successful weight-loss
Preventing and Potentially Reversing Type 2 Diabetes
Information on the 8 week blood sugar diet
Type 2 Diabetes
Type 1 Diabetes
Diet
There is increasing interest in the benefits of the FODMAP diet for many gut and bowel symptoms such as irritable bowel disease.
Here are some links from Monash University in Melbourne, Australia
and Stanford Clinic in the USA
Diabetes UK has produced a précis of different types of diet approaches which fit with modern thinking around successful weight-loss
Cancer
Macmillan Cancer Support can help with a range of aspects of cancer and specifically:
Heart
Videos from the British Heart Foundation on reducing your risk of heart disease
Lungs
Information from the British Lung Foundation covering asthma, COPD, emphysema and other conditions
The Sound Doctor video: ‘COPD – Getting Started and Coping with Exacerbations’ is displayed above
The Sound Doctor provides a comprehensive range of free and for-purchase healthcare videos which can be helpful to patients and their families
Lab Test Results
What do your lab results mean? Lab Tests Online (UK) allows you to search for a test and read about its uses and significance
Pain Management
If you have been seen and investigated thoroughly by us and your hospital medical team, we may advise that we need to think about pain management options. Here are some website which can help:
www.britishpainsociety.org www.paincd.org.uk www.tna.org.uk www.franticworld.com
www.patient.co.uk/health/tens-machines
Steroid Joint Injections
If you have been diagnosed with a knee, shoulder or hand joint problem, you may wish to book in to have a steroid joint injection.
Prior to attending:
- Please read the general information on the benefits and risks of steroid injection from Arthritis Research UK
- Please read this information sheet that gives specific information on joint injection
- Please print off this consent form and bring it with you to your appointment
Back Pain
The Sound Doctor video: ‘Introduction to Back Pain’ is displayed above
The Sound Doctor provides a comprehensive range of free and for-purchase healthcare videos which can be helpful to patients and their families
Skin
Helpful patient information leaflets can be found at:
The British Association of Dermatologists
Benign Paroxysmal Postural Vertigo
If you have been diagnosed with benign paroxysmal positional vertigo, you may wish to book in to have the Epley Manouevre performed. This is demonstrated by Dr Fehilly in the following video along with self-help exercises to help benign paroxysmal positional vertigo
Here is a useful leaflet (produced in the USA) for instructions for you to follow after having had the Epley Manouevre performed
Bed-wetting
Please click here for a useful patient information leaflet on bed-wetting
Age UK
Age UK – support for older patients is a pilot service set up to help put you in touch with groups and organisations which can help with support and cut down on social isolation. Let any member of Sycamore’s practice team know if you would like us to refer you or your elderly relative
Dementia
The Sound Doctor guide to getting the best out of life with Dementia
The Sound Doctor provides a comprehensive range of free and for-purchase healthcare videos which can be helpful to patients and their families
Weight Loss Surgery (Bariatric Surgery)
The Sound Doctor guide to bariatric surgery
The Sound Doctor provides a comprehensive range of free and for-purchase healthcare videos which can be helpful to patients and their families