How to order your repeat prescriptions

Prescription medicines order line (MOL) is now LIVE

If you have a chosen pharmacy, you will be asked to call the medicines order line to request your repeat prescription; this will no longer be done via the surgery or through the chemist.

All it takes is a simple phone call that you can make from the comfort of your own home. Your prescription can then be sent electronically to a nominated pharmacy of your choice (in exceptional circumstances it may be collected from your GP practice- though due to current pandemic you will be asked to nominate a pharmacy to minimise travelling and risk of catching the virus).

The aim of this service is to ensure patients receive the correct quantity of medication needed, in a timely manner, to reduce the amount of medication waste.

FACT: Unused prescription medicines cost the NHS in Derbyshire over £6 million every year. Only ordering what you need, when you need it, will save the NHS money to spend on more important services.

To order your repeat prescription, please call: 0115 855 0260

Lines are open 9am- 4pm Mon-Fri

for more information click the following link:

Repeat Prescriptions

Patients on long term/repeat medication can order repeat prescriptions in the following ways:

In person – drop your repeat slip off through the prescription post-box in the main reception, having clearly marked the items required.

Online – via the SystmOnline link. If you do not already have a username and password for this system you will need to register for online services.

Email – please send an email to with:

  • patients name
  • date of birth
  • prescriptions items required

Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed.